by YASMAK HOTEL COLLECTION
Here at The Soul Hotel, we like to reward our loyal guests. If you make a booking direct on our website, you will benefit from a range of exclusive benefits that aren't available anywhere else.
Special Offer
Operator: Yaşmak Turizm ve Ticaret A.Ş.
Property: The Soul Hotel
Website: https://thesoulhotel.com
Effective Date: 14.10.2026
These conditions apply to reservations made through the official website of The Soul Hotel and through authorised reservation systems.
Guests complete their reservation by accepting the room type, rate, payment and cancellation conditions selected during the booking process.
A valid credit card is required to guarantee the reservation. The hotel reserves the right to obtain a pre-authorisation on the credit card before the guest’s arrival.
No fee is charged for cancellations made at least 3 days before the arrival date.
For cancellations or reservation amendments made less than 3 days before the arrival date, the first night’s accommodation rate is charged as a penalty.
If the guest does not check in on the reservation date, the first night’s accommodation rate is charged as a penalty.
Reservation amendments are subject to the hotel’s availability. A rate difference may apply to changes of room type, dates or rate plan.
Reservations made under a non-refundable rate plan cannot be cancelled or amended.
The full reservation amount must be paid at the time of booking. Payment is made through a secure online payment system or through a secure payment link provided by the hotel.
In the event that the reservation is cancelled or the guest does not arrive at the hotel, 100% of the total reservation amount is applied as a penalty. Amounts collected in advance are not refunded.
The hotel may consider amendment requests according to its availability; however, it has no obligation to make such amendments.
Mandatory consumer rights arising from applicable legislation are reserved.
The payment conditions of the reservation are determined according to the selected rate plan.
The accommodation charge is calculated on the basis of the room type, number of persons, dates and total price displayed at the time of booking.
Additional services not included in the reservation are charged separately.
5.1. Check-in: 14.00
5.2. Check-out: 12.00
Early check-in and late check-out requests are subject to the hotel’s availability. An additional charge may apply.
Guests are required to present a valid identity document or passport at check-in.
If the guest leaves the hotel before the reservation period is completed, the cancellation and refund conditions of the selected rate plan apply.
For non-refundable reservations, no refund is made for unused nights, without prejudice to statutory rights.
Guests are obliged to comply with the hotel’s safety, accommodation and common area rules.
Smoking is prohibited in the rooms. In the event of a breach, a previously notified and legally enforceable cleaning/damage compensation charge of 50 EUR may be claimed.
Damage caused to hotel property may be claimed from the guest within the framework of applicable legislation.
By completing the reservation, the guest accepts the payment, cancellation, refund and amendment conditions of the rate plan offered.
Reservation details are communicated to the guest electronically.
11.1. Personal data obtained during reservation procedures is processed in accordance with the Personal Data Protection Law no. 6698 (KVKK) and the related legislation.
11.2. Data processing activities relating to reservation, communication, payment, accommodation and statutory notification procedures are explained in the relevant personal data privacy notices.
11.3. Details concerning the processing of credit card and payment information are assessed within the scope of the payment service infrastructure used and the applicable privacy notices.
11.4. Guests may access detailed information on the processing of their personal data on the Policies page of the official website of The Soul Hotel.
https://thesoulhotel.com/policies/
11.5. Consent to commercial electronic messages is not a mandatory condition for completing a reservation. Where necessary for this purpose, separate and optional consent is obtained.
THE SOUL HOTEL
Yaşmak Turizm ve Ticaret A.Ş.
https://thesoulhotel.com
Last Updated: 14 October 2026
